How Simply Link works

You finish the work. Here’s what happens next.

Instead of letting the payment turn into another loose end in your messages, bank and memory, Simply Link gives it one clear journey from “I need to ask for payment” to paid.

Free to start•No card needed to sign up•Payments securely processed by Stripe

One payment journey

1 hour dog walk · £18

Sarah Thompson
  1. Job finished

    Sarah owes £18 for a one-hour dog walk.

  2. Payment request created

    Customer, service, amount and due date are kept together.

  3. Made live and shared

    Sarah receives a secure payment link.

  4. Tracked until it changes

    Simply Link keeps it visible while payment is still outstanding.

  5. Paid

    Successful payment updates the request automatically.

The useful bit: you do not have to keep rebuilding this story in your head.

What you think → what Simply Link does

The workflow starts in normal human language.

You do not need to think in software states. You think about the customer and the money. Simply Link turns that into a clear process.

In your head

“I need to ask Sarah for £18.”

Create a payment request

Keep the customer, service, amount and due date together.

In your head

“Did I actually send it?”

Make live & share

The request has a clear live state and a secure customer link.

In your head

“Have they paid yet?”

Track

See whether the request is awaiting, overdue or paid.

In your head

“Do I need to chase them?”

Reminders

Send one manually or use automatic follow-up when eligible.

In your head

“What actually happened with it?”

Activity & history

See meaningful payment and reminder events without reconstructing them.

In your head

“Same customer again next week.”

Repeatability

Reuse details, Request Again or use Recurring Requests on Pro.

One of the real problems

“They said they would pay later, but now I’m checking my bank again.”

Simply Link does not make the customer magically pay.

It makes the situation visible: the request is still awaiting payment, the due date is known, reminders can be handled and a successful payment updates the request when it arrives.

The quoted line is an anonymised comment from a UK solo-business Facebook discussion, not a Simply Link customer testimonial.

From job done to paid

CREATE → PREVIEW → MAKE LIVE → SHARE → TRACK → PAID

That is the whole backbone of Simply Link. Everything else exists to make one of those stages easier.

  1. 01

    Create

    Choose customer, service, amount and due date.

  2. 02

    Preview

    Check everything before your customer can pay.

  3. 03

    Make live

    Publish the payment page when you are ready.

  4. 04

    Share

    Send the secure link wherever you already talk.

  5. 05

    Track

    See what is waiting, overdue or needs attention.

  6. 06

    Paid

    Payment succeeds and the request updates.

01–03 · Create, Preview, Make Live

Get the payment out of your head while the job is still fresh.

Pick the customer, what they are paying for, the amount and the due date. Simply Link keeps those details together as a draft until you are ready.

Reuse customers and services

Regular work does not mean typing the same customer and service information again.

Full payment or deposit

Collect everything at once or take a deposit and the remaining balance later.

Preview before anything goes live

Check the request and customer view while it is still private.

Draft means private.

Your customer cannot pay a draft. Preview it first, then make it live deliberately.

Payment request

Garden maintenance

Draft

Customer

Luke Richards

Due

Friday

Service

Garden maintenance

£45

The first time you make a request live

Connect Stripe so the customer can actually pay.

Stripe is the payment processor behind the card payment. Connecting it is what turns a Simply Link request from useful payment admin into something that can take real money.

You are not opening another bank account with Simply Link.

Connect Stripe

Stripe handles the card payment processing for your business.

Customer pays securely

Their card details are handled by Stripe, not stored by Simply Link.

Request updates

When payment succeeds, Simply Link reflects the new payment state.

WhatsApp
Email
Copy link

No customer account

They open your link and pay.

Payment request from

Cornwall Dog Walking

1 hour dog walk

£18.00

DueFriday
Pay securely by card

Card payment processed by Stripe

04 · Share

Keep talking to your customer wherever you already talk.

Once the request is live, send the secure payment link through WhatsApp, email or copy it wherever you need it. Your customer does not need a Simply Link account.

The link is only the customer-facing part.

The payment request stays inside Simply Link so you can see what happens afterwards.

05 · Track

The bit after you share the link is the whole point.

A link is easy to send. The admin starts afterwards: has it been paid, is it overdue, did a reminder go out and what happened last?

Payment Tracker

“What needs attention?”

JE

John Ellis

Garden tidy-up

£75

2 days overdue

ST

Sarah Thompson

1 hour dog walk

£18

Due Friday

LM

Lucy Martin

Weekly clean

£45

Paid

Activity

“What happened?”

Lucy paid £45

Weekly clean

10:42

Reminder sent to John

Garden tidy-up · £75

09:00

Sarah request made live

1 hour dog walk · £18

Yesterday

Tracker

Tells you what needs attention now.

Activity

Tells you what has happened recently.

When payment is still waiting

“I hate sending reminder messages.” Simply Link can take some of that remembering away.

Send a reminder yourself when you want to, or use automatic reminders on eligible requests so follow-up does not depend entirely on you remembering to do it.

“I hate sending reminder messages.” is an anonymised comment from a UK solo-business Facebook discussion, not a Simply Link customer testimonial.

  • Send a manual reminder whenever you decide a payment needs a nudge.
  • See when automatic follow-up is active and what happens next.
  • Free includes automatic reminders on 1 eligible request each month.
  • Pro enables automatic reminders across every eligible request.
  • Pro also lets you customise reminder schedules and wording.

Awaiting payment

Weekly house clean

Emma Lewis

£50 due

Automatic follow-up

Next reminder scheduled for Thursday.

06 · Paid

When the payment arrives, the request moves with it.

Your customer pays securely by card through Stripe. A successful payment updates the request so you are not left wondering whether that random bank movement was the one you were waiting for.

Payment state updates automatically

You can see that the request is paid without manually matching it to a bank movement.

Activity keeps the event visible

The payment becomes part of the recent story of what happened.

Pro can send receipts and paid emails

Customers can receive a receipt and you can receive an email when payment arrives.

Payment request

1 hour dog walk

Paid

Customer

Sarah Thompson

Received

£18.00

Payment confirmed

Simply Link now shows this request as paid.

Regular customer?

Use Request Again, or set up a Recurring Request on Pro if the work follows a predictable schedule.

When the work happens again

The next payment should not mean starting from zero.

Repeatability depends on how predictable the work is. Simply Link gives you three ways to avoid rebuilding the same admin.

Same details again

Saved customers & services

Keep the customer and the work you regularly charge for ready to reuse.

Similar job, whenever it happens

Request Again

Turn a previous payment into a fresh request and change anything that is different this time.

Pro

Predictable schedule

Recurring Requests

On Pro, let Simply Link create the next normal request weekly, fortnightly or monthly.

Recurring Requests · Pro

Same work every week or month? Let Simply Link create the next request.

Set the schedule once. Simply Link can create the next normal payment request weekly, fortnightly or monthly, five calendar days before it is due.

Weekly, fortnightly or monthly

Choose the schedule that matches the regular work you actually do.

Created five calendar days before due

The next occurrence is prepared ahead of the date your customer is expected to pay.

Draft first or make live automatically

Keep a final check in your workflow or let the next request publish automatically.

Pause and resume

Stop future generation when the regular work pauses without losing the history.

Recurring Requests are not automatic charges.

Simply Link creates the next normal payment request. Your customer still opens their secure payment link and chooses to pay.

Recurring Request

Weekly dog walking

Active
Customer
Sarah Thompson
Amount
£18.00
Repeats
Every week
Publish
Make live automatically

Next request is created

Simply Link creates the next occurrence ahead of its due date.

It follows your publish choice

Leave it as a draft to check, or make it live automatically.

The normal workflow takes over

Share, track, remind and see it through to paid like any other request.

Not every job is one payment

Deposit first. Balance later. Keep both part of the same story.

For bookings, appointments and larger jobs, collect a deposit first and keep the remaining balance attached to the same payment journey.

Take the deposit first

Collect part of the total before the booking, appointment or larger job.

Keep the balance attached

The remaining amount stays connected to the same overall payment journey.

Track the right due date

Once the deposit is paid, the remaining balance follows its own expected payment date.

Family photography

£500 total

Deposit

£150

Paid

Remaining balance

£350

Due later

Your customer’s side stays simple

They do not need to understand your workflow. They just need to pay.

The customer sees a clear payment request, the amount, what it is for and a secure way to pay by card.

Open the link

No Simply Link account is required for the customer to view the payment request.

See what they are paying for

The request shows the amount, payment context and due information clearly.

Pay securely by card

Stripe handles the card payment and Simply Link updates the request when payment succeeds.

The whole point

The work is done. The payment no longer has to live in your head.

Give the payment one place to live from request to reminder to paid — and get on with the work you actually sell.

Create your first payment request

Free to start•No card needed to sign up•Payments securely processed by Stripe