Contact Support
We are here to help. If you have a question about your account, your payment links, subscription, onboarding, or anything else, you can reach us using the details below. We reply as quickly as possible, usually within one working day.
Payment Disputes
If one of your customers has raised a dispute, we'll let you know by email as soon as Stripe alerts us. You can contact us directly if you need help responding or providing evidence.
Contact Disputes SupportTechnical Issues
If something is not working as expected, send us as much detail as you can. Screenshots and the steps to reproduce the issue are really helpful.
Report a Technical ProblemIf you received a payment link from a service provider
Simply Link provides the payment link technology used by thousands of UK professionals. We do not provide the service you have booked. If you have a question about your booking, timings, refunds or cancellations, please contact the service provider directly.
If you believe a payment link is being used incorrectly, please email us immediately.
Simply Link is a trading product of Simply Works LTD. Payments are processed securely by Stripe. We do not hold your funds and cannot intervene in agreements between service providers and their clients.