Facebook Privacy Policy

1. Introduction

Simply Link, provided by Simply Works LTD, ("we", "our", or "us") is a UK-based software service that allows users and small businesses to manage bookings, appointments, and integrations with third-party platforms such as Meta (Facebook/Instagram).

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or connect your Meta account through Facebook Login.

By using Simply Link, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information you provide directly

When you create an account or use the service, we may collect:

• Name
• Email address
• Business information
• Login credentials (encrypted)
• Contact details

2.2 Information from Meta / Facebook Login

If you connect your Meta account to Simply Link, we may receive:

• Your public profile information
• Email address (if permitted)
• Page(s) you manage
• Permissions granted to Simply Link
• Tokens required for posting, reading insights, or managing pages

We only retrieve the minimum information required to provide the service.

2.3 Automatically collected information

We may collect:

• IP address
• Browser type
• Usage logs
• Basic analytics
• Device information

This helps us secure and improve the service.

3. How We Use Your Information

We use the collected information to:

• Provide and operate Simply Link
• Connect your account to Meta integrations
• Schedule and publish posts (if enabled by you)
• Manage access tokens and permissions
• Improve functionality and user experience
• Provide customer support
• Maintain security and prevent misuse
• Comply with legal obligations

We never sell your data to third parties.

4. Sharing Your Information

We may share your information only with:

• Meta Platforms, Inc., when you explicitly connect your account
• Service providers used for hosting, analytics, or authentication
• Legal authorities if required by law

We do not share or disclose any information for marketing by third parties.

5. Data Storage and Security

We take security seriously. We use:

• Encrypted storage
• Secure HTTPS connections
• Permission-based access control
• Token encryption for Meta integrations

If we store access tokens, they are encrypted and used only to perform the actions you have allowed.

6. Data Retention

We retain your data only as long as necessary to:

• Provide the service
• Comply with legal requirements
• Resolve disputes
• Maintain backups for security

You may request data deletion at any time.

7. Your Rights (UK GDPR)

As a UK user, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Restrict or object to processing
• Export your data (data portability)

To exercise your rights, contact us at support@simply-link.co.uk or admin@simplyworks.co.uk

8. Children's Privacy

Simply Link is not intended for children under 13. We do not knowingly collect data from children.

9. Third-Party Services

Our service may contain links or integrations with third-party platforms such as Meta (Facebook/Instagram). These platforms have their own privacy policies which we do not control.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will update the "Last Updated" date.

11. Contact Information

If you have questions about this Privacy Policy or how we handle your data, contact: