CLEANERS · PAYMENT LINKS
How to Send Payment Links as a Cleaner
A practical UK guide showing cleaners how to send payment links professionally, including message examples, timings and reminders.
Many cleaners like the idea of payment links but feel unsure about how to send them without sounding pushy or awkward. You might worry about the wording, when to send the link, or how clients will react. It can feel easier to just keep taking cash or bank transfers and put up with chasing people later.
In reality, payment links are one of the simplest ways to get paid on time. Clients are already used to paying online for food deliveries, shopping and services. When you send a clear message with a secure link, most people pay quickly and appreciate the convenience.
This guide walks through how to send payment links as a UK cleaner in a way that feels professional and natural. You will learn when to send links, what to write in your messages, how to handle late payers and how to build a simple system that works every week without extra stress.
Part of the Cleaners Payment Links Guide Series
If you want the full picture of how payment links fit into deposits, pricing and reminders, start with the pillar guide: Payment Links for Cleaners: Complete UK Guide .
What Sending a Payment Link Actually Means for a Cleaner
A payment link is a secure web address that takes your client straight to a simple checkout page. They tap the link, see how much they need to pay and complete the payment through their phone or computer. For cleaners, payment links replace awkward bank details messages and reduce the number of times you have to chase clients after a job.
The main strength of payment links is that they are flexible. You can send one to collect a deposit, take full payment in advance, collect payment on the day, or send it afterwards for regular clients who already trust you. You can also use the same link for a series of visits or create separate links for each booking if you prefer to keep payments tightly matched to specific jobs.
Benefits for you
- Less time spent chasing payments after each clean.
- Clear written record of what has been sent and paid.
- Better cashflow because clients pay faster.
- Easy to adjust if prices change or extra work is added.
Benefits for your clients
- No need to search for your bank details every time.
- They can pay in seconds from their phone.
- Simple confirmation that their booking is secure.
- Reminders help them stay on top of payments.
Most UK cleaners who move to payment links start by using them for new clients or larger jobs such as deep cleans. Once they see how much easier it is to track who has paid, they often expand them to regular weekly or fortnightly cleans as well. If you would like a broader view of all the ways cleaners get paid, including cash, bank transfer and card payments, read How Cleaners Get Paid next.
Real Examples of Sending Payment Links as a Cleaner
To make this practical, here are a few realistic situations that many cleaners face, and how payment links can fit into each one.
New client booking a one off deep clean
A new client messages you about a deep clean before they move into a property. You want to secure the booking so that they do not disappear at the last minute. Many cleaners in this situation ask for a deposit, often around 20 to 40 percent of the total price, to hold the slot.
You can confirm the date and price, then send a deposit payment link with a short message. Once they pay the deposit, you both know the booking is confirmed and your time is protected.
Typical deposit ranges:
Many UK cleaners use a grounded deposit range for this type of work. For a first time deep clean, deposits often fall between £30 and £60 depending on the size of the property. For larger jobs such as end of tenancy cleaning, it is common to take £50 to £100 to protect the booking and reduce last minute cancellations.
Regular weekly client who usually pays cash
You have a weekly client who often forgets to leave cash out or rushes off before you arrive. This leads to extra messages in the evening asking to be paid, which can feel uncomfortable.
Instead, you can send a payment link straight after the clean with a simple message. Over a few weeks the client gets used to paying online, and you stop having to chase or carry change to each visit.
End of tenancy clean with a tight schedule
End of tenancy jobs are often time sensitive. Tenants may need to hand keys back on the same day, and you cannot afford a cancellation. Many cleaners choose to take full payment or a strong deposit in advance in this situation.
Sending a payment link as soon as the client agrees to the quote gives them a clear way to confirm the booking. You know the job is secure and can plan your week with more confidence.
A Simple System for Sending Payment Links Every Time
Instead of deciding what to do on the spot for each client, it helps to create one clear system that you follow for every booking. Here is a straightforward approach many cleaners use.
Decide when you want to be paid
Choose your default pattern. For example, deposits in advance for new clients and larger jobs, and payment on the day for regulars. Once you decide, it is easier to explain this to clients with confidence.
Create a standard message template
Write one short message for each situation, such as deposit, full payment in advance or payment after the clean. This avoids retyping and keeps your tone professional and consistent.
Send the payment link as soon as the job is confirmed
When a client agrees to go ahead, send the link straight away. This ties the payment request to the moment they are already focused on the booking.
Set clear expectations
Let clients know when you need payment by. For example, you might say that deposits should be paid within 24 hours to secure the slot, or that payment after the clean is due by the end of the day.
Use reminders instead of repeated manual messages
If payment is not made on time, a gentle reminder keeps things moving without you having to send multiple personal messages. This is where automation is especially useful.
Once this system is in place, sending payment links becomes a normal part of your booking process rather than something you feel you have to justify each time.
The Easiest Ways to Send a Payment Link
You only need a short message and a link. Below are three reliable ways to send one, with templates you can adapt in seconds.
Text message
Text is one of the simplest ways to send a link. Clients usually open it quickly and payment is straightforward.
Example message for a regular weekly clean:
Ideal for clients who already use WhatsApp to chat with you. Messages feel friendly but still professional.
Example message for a new client deposit:
Helpful for clients who book in advance, landlords, or letting agents who prefer written confirmation.
Example message for an end of tenancy clean:
Thank you for booking your end of tenancy clean on [Date]. The total price is [Amount]. Please use the payment link below to pay by [Due Date]. Once payment is received your booking will be fully confirmed.
[Payment Link]
Kind regards,
[Your Name]
When Should Cleaners Send Payment Links?
There is no single rule that fits every cleaner. The best timing depends on your prices, your cancellation policy and how much trust you already have with each client. These patterns work well for many UK cleaners.
If you are not sure where to start, many cleaners find it helpful to send links in advance for new clients and after the clean for regulars. Over time you can adjust your approach as you see what works best with your client base. When you are ready to let the system handle follow up automatically, move on to Automatic Payment Reminders for Cleaners which shows how to set up reminders for unpaid links.
The Big Wins of Using Payment Links Properly
When you move from casual bank transfers and cash to a clear payment link system, the benefits build up over time. It is not only about getting paid faster. It also changes how professional your business feels to both you and your clients.
- Fewer awkward conversations
You do not need to keep asking clients if they can pay. The message and link do that for you.
- More predictable income
When clients know exactly when payment is due, you can plan your bills and business growth with more confidence.
- Clearer boundaries
Having a written process for deposits, balances and due dates makes it easier to say no to last minute cancellations or late payments.
- More repeat business
Clients who experience a smooth booking and payment process are more likely to stay with you and recommend you to others.
- Less admin in the evenings
You spend less time sorting through messages, checking bank transfers and reminding people who forgot to pay.
Let Reminders Handle the Awkward Part
Some clients forget to pay even when they mean to. Life is busy, and cleaning payments are easy to overlook. Automatic reminders help you get paid without sending repeated manual messages.
A gentle reminder one day before the due date and another a couple of days after is often enough to keep payments on track. The tone can stay friendly and factual, such as:
Example reminder message:
Hi [Name], this is a quick reminder about your payment of [Amount] for the clean on [Date]. You can pay using the same payment link here: [Payment Link]. Thank you.
Tools like Simply Link allow you to create a payment link once and let the system send reminders automatically when payments are due or overdue. That way you can focus on your work while the background admin takes care of itself.
For a full guide on setting up reminder timings, wording and follow up messages, read: Automatic Payment Reminders for Cleaners .
Frequently Asked Questions
Should I send a payment link before or after the clean?
It depends on the job and the client. Many cleaners send a deposit link in advance for new clients or larger jobs, and then send a link for the remaining balance after the clean. For regular weekly clients, sending a link after the visit with payment due that day works well.
What if a client ignores the payment link?
Give them a little time, then follow up with a short reminder. You can say that you are just checking they received the link and gently restate when payment is due. Automatic reminders help you do this without sending multiple personal messages.
Can I use the same payment link for every clean?
Some cleaners create a single reusable link for a fixed amount, for example a standard weekly clean. Others create separate links for each booking so they can track payments against specific dates. Either approach can work, so choose the one that fits your record keeping style.
What if a client does not like paying online?
A small number of clients still prefer cash or bank transfer. You can keep a backup option for them, but it is reasonable to explain that payment links are your preferred method because they are faster and easier to track. Over time, most clients adapt to the new system.
Are payment links safe for cleaners and clients?
When you use a reputable payment provider, payment links are designed to be secure. Clients enter their card details on an encrypted page, and you never have to handle sensitive information yourself. Always use providers that clearly show security information on their payment pages.
Related Guides
Continue learning with these related guides:
Payment Links for Cleaners — Complete UK Guide
The complete UK guide to payment links for cleaners. Learn how to take deposits securely, reduce cancellations, and get paid faster.
Read guideHow Cleaners Get Paid — UK Methods Explained
A breakdown of the common ways UK cleaners accept payments for domestic and commercial work.
Read guideAutomatic Payment Reminders for Cleaners
Learn how to automate payment chasing as a UK cleaner.
Read guideStart Sending Payment Links the Simple Way
Sending payment links saves time and removes awkward conversations. With Simply Link you can create a payment link in seconds, share it by text, WhatsApp or email and let automatic reminders handle the follow up. Try it for yourself and see how much smoother your payment process can be.
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